ace665 Terms and Conditions
This page contains the complete terms and conditions for using the ace665 platform — from account registration through to bonuses, payments and responsible gaming.
Introduction and Consent
These terms and conditions ("Terms") form a legally binding agreement governing the use of the ace665 platform and all its services. By creating an account on ace665, accessing the platform or using any of its services, you are considered to have fully read, understood and accepted these Terms.
ace665 is an online entertainment gaming platform that provides casino games, sports betting and other gaming services for users in Bangladesh. Our goal is to deliver entertainment in a safe, transparent and responsible environment.
ace665 reserves the right to amend these Terms at any time. Continuing to use the platform after any changes are made will be considered acceptance of the revised Terms. We therefore recommend visiting this page regularly.
Account Eligibility and Registration
The following eligibility requirements must be met in order to open an account and use services on ace665:
Age Requirement
- You must be at least 21 (twenty-one) years of age to use ace665.
- Creating an account for a minor is strictly prohibited. If any account holder is found to be a minor, that account will be closed immediately and deposited funds may be confiscated.
- ace665 may request identity documents or relevant records for age verification at any time.
One Account Policy
- Each individual may hold only one account on ace665.
- If multiple accounts belonging to the same person are found, all accounts will be suspended and related bonuses or winnings may be cancelled.
- If multiple members of the same household use the same device or internet connection, this must be reported to us in advance.
Registration Information
- All information provided at the time of registration must be truthful, accurate and complete.
- Creating an account with false information will result in the account being closed.
- Any change in information must be reported to ace665 without delay.
Account Security and Use
Ensuring the security of your ace665 account is entirely your responsibility. The following must be observed:
- Your login credentials (username and password) must be kept completely confidential. Sharing this information with any third party is prohibited.
- If you suspect any unauthorized use of your account, you must notify our support team immediately.
- Allowing a third party to use your account, or placing bets on behalf of another person, is strictly prohibited.
- ace665 accounts may not be sold, transferred or gifted.
Account Suspension or Closure
ace665 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
- Violation of any provision of these Terms.
- If evidence of fraud, deceptive activity or manipulation is found.
- If money laundering or illegal activity is suspected.
- If the user themselves requests self-exclusion.
Deposit and Withdrawal Policy
All financial transactions on ace665 are conducted in Bangladeshi Taka (BDT / ৳). We use Bangladesh's leading mobile banking and banking services for safe and fast payments.
Deposit Conditions
- Minimum deposit amount: ৳500 (per method).
- Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
- The name on your payment account must match the name registered on your ace665 account.
- Depositing from a payment account in another person's name is prohibited.
- ace665 may request verification for any suspicious deposit and may return the funds.
Withdrawal Conditions
- Minimum withdrawal amount: ৳1,000.
- Withdrawals may only be made to the same payment method used for the deposit.
- Withdrawal requests are generally processed within 30 minutes to 3 hours.
- Identity verification (KYC) may need to be completed before withdrawal.
- Funds associated with a bonus may not be withdrawn until the related wagering requirements have been met.
ace665 reserves the right to delay or suspend withdrawals for legal or security reasons. If additional information or documents are requested, a prompt response is required.
Bonuses and Promotional Offers
ace665 offers attractive bonuses and promotional offers for its members. These offers are subject to specific conditions.
Welcome bonus
- A 100% match bonus is available on your first deposit at ace665, up to a maximum of ৳8,000.
- Example: deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000.
- Example: deposit ৳18,000 or more and receive the maximum ৳8,000 bonus, giving a total balance of ৳26,000.
- A 10x wagering requirement must be met before the bonus can be withdrawn.
- The welcome bonus is available only once, at the time of the first deposit.
General Bonus Conditions
- The wagering requirement set for each bonus must be met before the bonus and any associated winnings can be withdrawn.
- Each bonus has its own validity period. Any unused bonus will be cancelled after the period expires.
- ace665 reserves the right to modify, suspend or cancel any bonus offer.
- If bonus abuse or manipulation is found, the bonus and any associated winnings may be cancelled.
- ace665 reserves the right to offer only one bonus offer per individual.
VIP Program
- ace665 has four VIP tiers: Bronze, Silver, Gold and Platinum.
- The Bronze tier offers up to 0.2% weekly cashback.
- The Silver tier offers up to 0.5% weekly cashback.
- The Gold tier offers up to 0.8% weekly cashback.
- The Platinum tier offers up to 1.0% weekly cashback.
- The conditions for advancing to a higher tier are determined by ace665, and ace665 may change VIP benefits at any time.
Gaming Rules and Fair Play
All games on ace665 operate on the principles of fairness and transparency. We are committed to ensuring that users play in an impartial and honest environment.
Fair Play and Anti-Manipulation Policy
- Using automated bots, software or any artificial means to play games on ace665 is strictly prohibited.
- Applying any hacking, cracking or technical method to alter game outcomes is prohibited.
- Any winnings obtained from a game error or technical fault will be considered void.
- Colluding with other players or playing through manipulation is prohibited.
Sports Betting
- All betting offers will be at rates and under rules set by ace665.
- If a match is cancelled or abandoned, bets will be settled in accordance with ace665's own policy.
- Bet settlement will be based on the results of official matches or tournaments.
- ace665's decision on the outcome of any event or match is final.
Responsible Gaming Policy
ace665 is firmly committed to responsible gaming. Gaming should be an entertainment activity, not a source of financial problems.
- ace665 allows users to set deposit limits.
- If a user requests it, ace665 will activate a temporary or permanent self-exclusion on their account.
- If signs of gaming addiction appear, please contact our 24/7 support team.
- For more details, visit our Responsible Gaming page.
Data Protection and Privacy
ace665 places the highest importance on protecting users' personal information. We keep your information secure using SSL encryption and modern security technology.
- Your personal information will be used only for providing services, identity verification and fulfilling legal obligations.
- ace665 will not sell or transfer your information to third parties except where legally required.
- To learn about our full data protection policy, please see the Privacy Policy page.
Limitation of Liability
ace665 accepts no liability for the following:
- Game sessions interrupted due to internet connection disruption, technical faults or server issues.
- Losses arising from a user's own negligence or breach of these Terms.
- Losses arising from issues with third-party services (payment gateways, game providers).
- Service disruption caused by unforeseen events or circumstances beyond ace665's control.
ace665 reserves the right to suspend or permanently discontinue any game or service at any time.
Dispute Resolution
If any dispute arises between ace665 and a user, the following process must be followed:
- First, the user must submit a complaint directly through our 24/7 live chat or by email.
- After receiving a complaint, ace665 will investigate and attempt to provide a resolution within a reasonable time.
- ace665's decision on game outcomes or technical matters will be considered final.
- In any dispute, ace665's logs and records will serve as the primary evidence.
For any complaint or inquiry, contact us via our 24/7 live chat or email us at [email protected].
Prohibited Activities
The following activities are strictly prohibited on ace665. Violating these prohibitions may result in account closure and cancellation of related funds:
- Using ace665 for money laundering, tax evasion or any unlawful financial activity.
- Using bots, scripts or automated software to play games or place bets.
- Opening multiple accounts or concealing identity to claim bonus benefits.
- Attempting unauthorized access to ace665's systems or network.
- Threatening, harassing or deceiving other users.
- Spreading false or misleading information about ace665.
Miscellaneous Provisions
Entire Agreement
These Terms constitute the entire agreement between ace665 and the user and replace all previous oral or written agreements or understandings.
Partial Severability
If any part of these terms and conditions is found to be legally invalid, the remaining terms and conditions will remain in full effect.
Language
These terms and conditions have been written in Bengali. The Bengali version is the original, and in the event of any dispute, the Bengali version will take precedence.
Updates
ace665 may update these terms and conditions at any time. The date of any change will be noted at the top of this page. Continued use of the platform after any change will be considered acceptance of the revised terms and conditions.
If you have any questions about these terms and conditions, please visit our FAQ page or contact us via our 24/7 live chat or at [email protected].